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When you start sounding like a sales person the person you're talking to will end the conversation

Instant Messaging Case Study #4

Whether it’s online or offline, there are few things that turn people off more than someone who sounds like a sales person.  So, as soon as you start sounding like one, the deal is off—every time.  In this Case Study, let’s look at what went wrong and how to fix it for next time.

To download the pdf file of Case Study #4 just right-click the link below and choose Save Target As or left-click to view.

Download InstantMessagingCaseStudy4.pdf

April 27, 2006 |

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