Short one word responses may not be a good sign
Instant Messaging Case Study #10
The term “less is more” is used quite often in sales and marketing. But in online prospecting, less can just mean less. Less conversation usually equals less success.
In this lesson, you'll learn how to identify when a conversation isn’t going well and the steps you can take to rectify the situation if at all possible.
To download the pdf file of this Case Study, just right click and choose Save Target As or left click to view.
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